Employer customer for 12 years, have seen service costs increase ridiculously until I call to complain and they lower by 30% everytime. But today I called to change my bank to send my payroll to and they actually say on the voicemail, which I've recorded..."your wait...Read more
ADP is absolute garbage. Our company switched to them and its been nothing but issues since day one. Employees get locked out of their account or the accounts are flat out suspended CONSTANTLY. I'm shocked that a company would affiliate themselves with ADP when they...Read more
ADP is horrible. Customer Service is Non-existent I've tried using my username and password and they never let me onto the system. My company's Controller who is in charge of payroll has rest my password several times. I can than login but it immediately tells me to...Read more
Adp - Terrible
I know my username & password very well since I use ADP quite frequently. I can never log in. 2 attempt & I've reached "maximum attempt" even though I am putting in the right username/password. I had to contact my employer many times to get this *** figured out.
Adp - Haven't registered on line someone else login in my accouny
Someone is login into my account and i haven't even registered to get my paystubs i woild like yo know who and how many timed my account has been logged into im still not registered ph.5599420108
Adp - Not impressed.
It is important to my financial situation to have access to my payroll records at any time. That being said I have only been able to access my account once in six months. 0 stars.
ADP technical support problems
For several weeks either the server is down or the portal is down. Today is payroll day and can't process payroll. I called customer service twice and was told sorry we have nothing to tell you. When I complained about this being a continual issue I was told. Sorry again. I have told my company we should consider going someplace else. There are plenty of payroll processors out there
Our company went to ADP in Nov 2016 (Now April 2017), from day one it was slow and tedious to connect to, vacation would not show up when added, vacation time was not accurately being deducted from the total, plus other odd things. We were told this is growing pains...Read more
I didn't like
- Too long to clock in
Ive had two bad dealings with ADP. The first was a tax misfiling they did that resulted in dozen, I mean dozens of collection calls. It took [mostly me] and at least 6-8 ADP client service people and almost a year to fix. Then it was the call to Client services asking...Read more
I work for a small company for which ADP did payroll. Last year my employer stopped using them and went with a local accounting firm. Unfortunatly ADP filed 2 W-2s for me anyway (they should not have filed anything, and were told not to), in 2 diffrent amounts (??) no...Read more
adp is terrible. I can't login. I've tried using my username and passord and they are not recognized. I go through their process and am told my username. I enter it and my password and get the can't recognize message. So I change my password as directed, but still am...Read more
ADP deducts money for the ADP 401k and that money vanishes for several weeks. They deducted money on 3-17-17 from my payroll and as of today 3-28-17 it is still missing. This happened befire and I thought perhaps the account setup took 2 weeks. So where does the money...Read more
My wife and I signed up for an ADP Flex spending account through my employer. We took the highest amount possible, 2500.00. ADP continually denies coverage for point-of-service charges where we used our ADP Flex Visa at the Doctor's office. WTF? Do they suspect that we...Read more
I didn't like
- Fraudulent demands for documentation for pos medical charges
Worst spending acct website ever. Can't easily see last year to complete everything that needs done. I click to download, it does nothing. Since I need 100 words - they suck, they suck, they suck, they suck & so does this website for making a minimum of 100 words....Read more
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