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We have been using it at work for around 10 years, first for payroll and now for benefits too. Rarely have I ever not had an issue loggin in to ADP websites. The whole setup is very confusing, with multiple (at one time maybe 5 or 6 ) different login windows with...
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#1131996
I submitted a form to be compensated almost a month ago and have been waiting for a check that “in the mail.” It’s been over 2 weeks since it was mailed and now I’m trying to get the money direct deposited. I’ve requested 3 times for a form to add my wife so she can...
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1.0
#1121274
I faxed, mail and emailed ADP in order to get my reimbursement of my dependent care. It's been over 6 months and I still have not received a check from them. I have continually reached out even by phone and now it's past the allotted time and they won't help me. I have...
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1.0
#1121212

Adp - The worst, don’t bother

Adp
#1134643
Terrible, not user friendly for employees
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Adp - The worst

Adp
#1134641
1.0
Details
So this company will not allow me access to my pay roll information . They claim that in order to access my information I must be authorized by my employer.My employer will not allow me access even though I only want to view and print pay stubs. I am looking into the legality of this issue and if it turns out they cannot do this I will pursue this in court.
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Additional Fees
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money
Warranty
Website

Adp - THIEVES !

Adp
#1105952
1.4
Details
These bastards seem to "shave 1 minute EVERY time you click in/out. Let's see : 4 minutes a day X 5 days = 20 minutes. Hmmmmmm, 20 minutes per day X 50 weeks = 1000 minutes. 1000 minutes ÷ 60 = more than 2 days lost wages, and a benefit to their clients, our crooked employers.
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Customer service
Product or Service Quality
Reliability
Staff
Website

Adp - Terrible

Adp
#1100573
I know my username & password very well since I use ADP quite frequently. I can never log in. 2 attempt & I've reached "maximum attempt" even though I am putting in the right username/password. I had to contact my employer many times to get this *** figured out.
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I have a garnishment that was supposed to take 25 % of my check. Well, I do not make a lot of money and that would create a hardship . So I contacted the courts and they reduced it to 10%. So, the courts sent a fax to my company and my company sent a fax to ADP. I was...
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#1121085
Keep getting harassing text messages from ADP saying I owe them money. Call them and all they want to do is pump me for personal information. These crooks need to be shut down. They apparently randomly pick new cell phone numbers to harass and scam. Clearly some type...
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h.kitchener
h.kitchener

Called "cold calls." Alot of unsolicited calls like you describe on cell phones now. Best to not answer any cell phone call that you don't recognize. Just let it ring and if i...

1.0
I didn't like
  • Inability to stop harassing me with text messages
  • Fraudulent demands
  • Poor customer services
#1105291
Employer customer for 12 years, have seen service costs increase ridiculously until I call to complain and they lower by 30% everytime. But today I called to change my bank to send my payroll to and they actually say on the voicemail, which I've recorded..."your wait...
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1.0
#1073920
ADP is absolute garbage. Our company switched to them and its been nothing but issues since day one. Employees get locked out of their account or the accounts are flat out suspended CONSTANTLY. I'm shocked that a company would affiliate themselves with ADP when they...
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1.0
#1047812
ADP is horrible. Customer Service is Non-existent I've tried using my username and password and they never let me onto the system. My company's Controller who is in charge of payroll has rest my password several times. I can than login but it immediately tells me to...
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Anonymous
Diane

The company has been horrible to deal with. My employer changed over from a wonderful flex spending account that we had for years to ADP this past year. I don't know what thei...

Anonymous
Anonymous

I agree ADP is the worst! Their log-in is a joke and customer service, we'll it's worse then their log-in. I finally was able to get get someone to pick up the phone. She want...

2.0
#1040685
Our company went to ADP in Nov 2016 (Now April 2017), from day one it was slow and tedious to connect to, vacation would not show up when added, vacation time was not accurately being deducted from the total, plus other odd things. We were told this is growing pains...
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1.0
I didn't like
  • Too long to clock in
#1040126

Contact Adp

Mailing Address:
Automatic Data Processing, Inc.
One ADP Boulevard, MS 325
Roseland, NJ 07068-1728
US
Phone:
(800) 422-9409
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Ive had two bad dealings with ADP. The first was a tax misfiling they did that resulted in dozen, I mean dozens of collection calls. It took [mostly me] and at least 6-8 ADP client service people and almost a year to fix. Then it was the call to Client services asking...
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#1034439