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ADP is absolute garbage. Our company switched to them and its been nothing but issues since day one. Employees get locked out of their account or the accounts are flat out suspended CONSTANTLY. I'm shocked that a company would affiliate themselves with ADP when they...
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1.0
#1047812
ADP is horrible. Customer Service is Non-existent I've tried using my username and password and they never let me onto the system. My company's Controller who is in charge of payroll has rest my password several times. I can than login but it immediately tells me to...
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Anonymous
Diane

The company has been horrible to deal with. My employer changed over from a wonderful flex spending account that we had for years to ADP this past year. I don't know what thei...

Anonymous
Anonymous

I agree ADP is the worst! Their log-in is a joke and customer service, we'll it's worse then their log-in. I finally was able to get get someone to pick up the phone. She want...

Our company went to ADP in Nov 2016 (Now April 2017), from day one it was slow and tedious to connect to, vacation would not show up when added, vacation time was not accurately being deducted from the total, plus other odd things. We were told this is growing pains...
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1.0
I didn't like
  • Too long to clock in
#1040126

Visa Aline Access Card Payroll Review

Adp
#1018994
This is the second time in a month that my husband's account has been hacked the first time it was Egypt airlines somewhere we have NEVER been and now someone had transferred 899.00 to a personal account! I am so fed up with ADP... We have yet to talk to someone after the case has been opened. Who else has had these types of issues?
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Adp Account Review

Adp
#984181
3.0
I need a lawyer to halp me with banker benifits and deposits becouse the bank keep saying other stuff and has not encluded laft over money they say its there as is and cant fix account problems.
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Adp Customer Care Review

Adp
#983085
1.0
Everything about adp sucks. Dont call them because you will only waste your time on hold, and when they do pick up they never resolve your problems. Guarantee everyone gets the same answer, talk to your employer to "insert isuue here" so they can fix it. I cant log on my phone to view my pay, and I cant log on the computer either. Why are they even a company??
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Adp Account Review

Adp
#974114
1.0
The ADP aline card is driving me crazy. Every time I make a purchase online they freeze my account. I have 3 days to finish getting Christmas together and they have stopped me at every turn. On top of that not even my employer can get them to get my info right. Screwed up the social 4 times it is printed letterhead you *** just copy it don't even bother trying to read it.
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Ive had two bad dealings with ADP. The first was a tax misfiling they did that resulted in dozen, I mean dozens of collection calls. It took [mostly me] and at least 6-8 ADP client service people and almost a year to fix. Then it was the call to Client services asking...
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#1034439
I work for a small company for which ADP did payroll. Last year my employer stopped using them and went with a local accounting firm. Unfortunatly ADP filed 2 W-2s for me anyway (they should not have filed anything, and were told not to), in 2 diffrent amounts (??) no...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi,I saw your comments. Please email us at ask_adp@adp.com with your name, company/employer and your issue so that our team can research this for you and hopefully resolve it.

1.0
#1031943

adp is terrible. I can't login. I've tried using my username and passord and they are not recognized. I go through their process and am told my username. I enter it and my password and get the can't recognize message. So I change my password as directed, but still am...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi,Please send us your name and employer name so that we can look into this for you at ask_adp@adp.com if this is still an issue.

ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi,Please send us your name and employer name so that we can look into this for you at ask_adp@adp.com if this is still an issue.

#1028618
ADP deducts money for the ADP 401k and that money vanishes for several weeks. They deducted money on 3-17-17 from my payroll and as of today 3-28-17 it is still missing. This happened befire and I thought perhaps the account setup took 2 weeks. So where does the money...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi,Please send us your name and employer name so that we can look into this for you at ask_adp@adp.com if this is still an issue.

1.2
#1026514
My wife and I signed up for an ADP Flex spending account through my employer. We took the highest amount possible, 2500.00. ADP continually denies coverage for point-of-service charges where we used our ADP Flex Visa at the Doctor's office. WTF? Do they suspect that we...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi We would like to help. If you need assistance please send your full name and employer company name as they appear on your paystubs so that we can look into this for you. Pl...

Anonymous
Anthony

The statement that your "employer gets to keep flexible spending account money which is not spent" is false. I am an employer that uses ADP. It is ADP that keeps the money...

1.0
I didn't like
  • Fraudulent demands for documentation for pos medical charges
#1021937
Worst spending acct website ever. Can't easily see last year to complete everything that needs done. I click to download, it does nothing. Since I need 100 words - they suck, they suck, they suck, they suck & so does this website for making a minimum of 100 words....
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi,Please send us your name and employer name so that we can look into this for you at ask_adp@adp.com if this is still an issue.

#1017068
I signed up for ADP IRA special. My payment was to be $40.00 a month. They kept pulling my $98.00 a month, plus $40.00 for the IRA, which the $40.00 I was not told about. The paperwork we signed said $40.00 a month fee, which we thought it was the payroll since we were...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi We would like to help. If you can message us at ask_adp@adp.com with your company name, code and region we will be happy to look into this for you.

1.0
I liked
  • First 4 months
I didn't like
  • Dishonesty
#1011137