ADP
Reviews and Complaints
NO SUPPORT
Preferred solution: Deliver product or service ordered
User's recommendation: Don't walk...RUN AWAY.
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Verified Reviewer | Brooklyn, New YorkMy adp app tells me I’ve been paid from my job but I don’t see it on my card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeen on hold for over an hour and still no one is answering
I have questions about my account that I can't find by logging in and there is no email contact that I can find for customer support so I gave in and called the recommended customer support number yesterday. Gave up after being on hold just shy of an hour. Today I've been on hold an hour and 10 minutes and I'm guessing this is a scam because it does not appear I will get to talk with an actual human any time soon.
Preferred solution: A call back!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chester, PennsylvaniaTrying to get my W2 sent to my address
It's ridiculous I'm trying to get my W-2 form but I don't have the email that I signed up with and I don't have the phone number no more so I can't get into that account so I called my employer multiple times I called ADP and nobody's helping me it's ridiculous I might you know I just want my W-2 form that's it and they they suck like sublettery and Hutchinson plumbing that's the people yeah they're not helping me either it's ADP tells me to call them then they just can't keep sending me a link for ADP why can't get into the link cuz I don't have the old email I can't get into it cuz I don't have to pay they change the password somebody it's just ridiculous to just get my W-2 form from Hudson to plumbing horizon owns them now you know it's just a joke I talk to people and human resources joke they suck
Preferred solution: Let the company propose a solution
Payroll
I need a copy of my w2
My car was just disconnected by accident I need to get connected to person please
Preferred solution: My online info corrected
Bad customer service
Cannot see my pay break out
Cancel service
User's recommendation: Do not deal with it
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaMy coat check
Preferred solution: Full refund
401k Rollover info
Preferred solution: Send the LOA to MetLife and get my rollover taken care of once and for all.
Lena was terrible!!! Gave me information about getting my W-2…never asked about my W-2
- Customer service
Employment development department vs. Osuna Construction Case No. O209-829****
Preferred solution: Let the company propose a solution
Lost my 401k check!!!
- People are actually trying to make life harder
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid them!!!
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I've been with ADP's 401K plan for approx. 6 years.
Our company decided to move to another payroll & 401K provider. The funds should have moved over no later than 15 days.. It's been longer then that, and I'm told by our administrator that the funds will rollover to the new 401K in about 3 months. (I looked this up, and it's against the law).
In the mean time, I'm loosing approx. 1,000.00 per day. (The stock market has plunged far deeper than recently, and my 401K barely drops, but normally holds about the same. Something is wrong with this.
I suspect they're pocketing my $$. I'm a single 60 year old female, and I don't have the luxury of being taken advantage of...
If anyone at ADP would answer the phone (I've called many times, and I hold for at least an hour and hang up... There's no email contact) Something needs to be done about this..legally!