ADP Reviews

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I would warn anyone who wants to do business with ADP: don't do it. They have made mistakes almost every time i ask them to change something on our payroll. they mixed up our VP's bonus with the receptionist, so everyone knew what bonuses they were getting....
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ID
#134171 Review #134171 is a subjective opinion of poster.
Location
Reston, Virginia
Service
Adp Payroll Services
New Reviewer
Unless you want to deal with the most frustration you've ever had in your life... NEVER EVER sign up for the ADP Flexible Spending Program. This is a benefit plan often offered to employees by their employers. It provides automatic tax deferred deductions to be...
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48 comments
#971503

I signed up for this service thinking that it would make my life more convenient, but it has not. Unless you plan on spending big money each year for medical services, do not under any circumstance use this service.

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#127926 Review #127926 is a subjective opinion of poster.
Location
Kansas City, Missouri
Loss
$4500

ADP IS THE WORSE!

***-poor, incompetent customer service = ADP. I used ADP to process my payroll (I am a small business owner). I put up with their poor customer service for a year. Then when I finally decided to drop them, they give me a hard time with fees. Unexplained fees left and right, automatically withdrawn from my account. But that's not it. They sent me a letter stating that ADP will be responsible for filing my W-2s and W-3s. Guess what? They don't file them. When I spoke to custmer service, I am informed that they will not file since I drop them in the middle of the year! When I onformed them that I have a letter stating that THEY WOULD BE RESPONSIBLE, they say the letter is a miscommunication! What?! So now I'm stuck with penalties from the government for late filings! DO NOT USE ADP. THEY ARE A BUNCH OF CROOKS. YOU HAVE BEEN WARNED! DO NOT USE ADP. USE SOMEONE ELSE. YOU HAVE BEEN WARNED.
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4 comments
#834080

We used ADP for payroll several years ago without a problem. Last year the company switched from PaycomDFW to ADP and what a nightmare it has been.

we have to log in to the ADP website to clock in and clock out. You log in and then get a 'loading app' message for about 10 minutes; then the system logs you off for inactivity.

A few minutes ago I tried to request 4 days time off in August and got an error message saying that I could not request time in December.

This was a good company with a good product. What happened?

#92341

adp is great. i love this company

#16794

Dylan you are WRONG. ADP sucks.

#13505

I've had great success with ADP as my payroll provider. I have an organization of 80 people, been using them for six years and to date, no problem. Paychex is the worst out there by far.

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ID
#107915 Review #107915 is a subjective opinion of poster.
Location
Islip, New York
Product
Adp Account