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I would warn anyone who wants to do business with ADP: don't do it. They have made mistakes almost every time i ask them to change something on our payroll. they mixed up our VP's bonus with the receptionist, so everyone knew what bonuses they were getting....
Adp Payroll Services
Unless you want to deal with the most frustration you've ever had in your life... NEVER EVER sign up for the ADP Flexible Spending Program. This is a benefit plan often offered to employees by their employers. It provides automatic tax deferred deductions to be...
Kansas City, Missouri
ADP IS THE WORSE!
***-poor, incompetent customer service = ADP. I used ADP to process my payroll (I am a small business owner). I put up with their poor customer service for a year. Then when I finally decided to drop them, they give me a hard time with fees. Unexplained fees left and right, automatically withdrawn from my account. But that's not it. They sent me a letter stating that ADP will be responsible for filing my W-2s and W-3s. Guess what? They don't file them. When I spoke to custmer service, I am informed that they will not file since I drop them in the middle of the year! When I onformed them that I have a letter stating that THEY WOULD BE RESPONSIBLE, they say the letter is a miscommunication! What?! So now I'm stuck with penalties from the government for late filings! DO NOT USE ADP. THEY ARE A BUNCH OF CROOKS. YOU HAVE BEEN WARNED! DO NOT USE ADP. USE SOMEONE ELSE. YOU HAVE BEEN WARNED.
Islip, New York
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