ADP Reviews

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Child support

Hello, my employer uses adp as his payroll company and has not been withholding child support and instructed me to contact adp to straighten it out. I have tried reaching someone on the phone but I'm not entirely sure which route to take so I am sending this email in hopes of an expedited correspondence. also i have had adp as my employers payroll company in the past and am unable to access my check stubs with my current employer. i really just need help all around. i appreciate the future response. Regards, Andrew Hargett
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ID
#2459274 Review #2459274 is a subjective opinion of poster.
Location
Austin, Texas

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Verified Reviewer
New Reviewer

Need my W-2

I was supposed to have it by the end of January. It is now halfway through March. They have no customer support. They suggest you call IRS and give a phony number for them. Never did talk to a real person. ADP is an absolute joke and should not be allowed in this business

User's recommendation: Run don't walk away quickly.

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ID
#2458781 Review #2458781 is a subjective opinion of poster.
Loss
$1000
Preferred solution
Deliver product or service ordered
New Reviewer

Get pay check directly to my bank account

These people are robots do they understand English OMG they took 30 mins just to transfer my call that wasn't reslpolvedvi have a feeling I'm gonna be calling this place all *** DAY

User's recommendation: Hire someone that can talk read and write like Commen sence.

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ID
#2458546 Review #2458546 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
New Reviewer

Direct deposit info

mi lun parte What tiene que estar mi información de mi deposito directo No esta y necesia hacer un cambio
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ID
#2455160 Review #2455160 is a subjective opinion of poster.
Preferred solution
Necesito mi información

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Verified Reviewer
New Reviewer

Paystubs

My stubs doesnt show on my account Im in a different state under a different contractor but threw the same job company and my paystubs arent showing only thing it shows for the current job is the w2 the job doesnt know whats the issue and i cant obtain my paystubs and i need them ASAP
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ID
#2439431 Review #2439431 is a subjective opinion of poster.
Location
Syracuse, New York

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Verified Reviewer
New Reviewer

Not receiving checks for support.

ADP withholds court ordered support payments from my ex husband's check every week and yet I receive payments whenever ADP decides to send them. I can't pay my rent, bills, medical expenses, etc. on time and sometimes not at all. This has been happening off and on for 7 years. HELP!!!!

User's recommendation: Do Not Use ADP.

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ID
#2434680 Review #2434680 is a subjective opinion of poster.
Loss
$1000
Preferred solution
Let the company propose a solution

I need help

I'm still needing help. I can't get in to my acct. I just started working for checkers again. I tried calling but that was not help.
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ID
#2427536 Review #2427536 is a subjective opinion of poster.
Location
Carrollton, Texas
New Reviewer

Awful at doing their JOB

I and 25 co-workers are having similar issues... Never received my W2. They tried to charge me money for a copy...MMM I never got one. They do not have a LIVE person to speak to. My online account was locked. (unknown why??) The automatic system just refers you to call your employee who only refers you to ADP because they pay them to do that sort of stuff. ADP's automatic system say GOODBYE and hangs up out of the blue. It also recommends you to call IRS for W2s which is what employers pay ADP to do..... Kind of odd. I will never work for another employer who uses ADP for anything! All in all...ADP is awful.

User's recommendation: Good luck and dont even try with ADP.

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ID
#2427472 Review #2427472 is a subjective opinion of poster.
Location
Shepherdsville, Kentucky
Preferred solution
Do your jobs
New Reviewer
The practices within the company are inefficient and ineffective. They do not read legal documents sent to them for services they provide. When attempting to rectify the situation ADP refuses to accept responsibility for the consequences of their actions. Washington...
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ID
#2425099 Review #2425099 is a subjective opinion of poster.
Cons
  • Literally everything they do
Loss
$1000
Preferred solution
Apology

To give positive feedback

I called into get a copy of a 1099. It did take me a few steps to get to the right person (and on hold for an extended period of time) however the customer service was friendly and the person that helped me accomplish my agenda was fantastic. His name is Mohammed Sohel.
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ID
#2424840 Review #2424840 is a subjective opinion of poster.
Location
Lake Forest, Illinois
New Reviewer

To verify my employment

I never got to talk to someone personally. Just recordings. I need to make sure a work from home job with this company is a legitimate offer. Please can someone call me at 636295****

User's recommendation: You never get a live person.

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ID
#2411800 Review #2411800 is a subjective opinion of poster.

Can't enroll this sucks

Can't enroll in Co new hire benefits support bubble not active had to search online for contact # at that point ADP had no record of me or the company I work for so I will follow up with them &;;;;;; get help or give them feedback before finding another job
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ID
#2407133 Review #2407133 is a subjective opinion of poster.
Location
Houston, Texas

I don’t get my W-2.

Last year I worked Vampark llc.13440 University blvd Sugar land Tx 77479, Due to covid 19 my boss shut down business. Till today I dont get my W-2 from ADP because during the job i get my paycheck through ADP Account. Please check and let me know my W-2 or send to me. Javaid Syed Phone # 516-304-****
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ID
#2403413 Review #2403413 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

W2'S FROM TELEPERFORMANCE

I MOVED OUT OF TEXAS. I DO NOT REMEMBER MY ADP FOR TELEPERFORMANCE, I HAVE NEW EMAIL ADDRESS AND NEW PHONE NUMBER. HOW DO I GET INTO THE SYSTEM.
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ID
#2402714 Review #2402714 is a subjective opinion of poster.
Service
Adp Payroll Services
Preferred solution
W2S
New Reviewer

ADP = Always Delay Payrolls

The bureaucracy at ADP makes the DMV look like Nordstrom's. 45 employees on direct deposit hold while a "Director" determines if our $140,000 payroll will clear our $1.5 million bank balances which was provided to them directly by the bank. 6 hours and still no "decision".

User's recommendation: Go Paychex or Patriot.

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ID
#2399792 Review #2399792 is a subjective opinion of poster.
Service
Adp Customer Care
Pros
  • Wonderful assortment of services
Cons
  • Cannot deliver
Preferred solution
Deliver product or service ordered