New Reviewer

They are trying to defraud me due to incompetence

They made a mistake on my payroll taxes and cant reconcile it so the are suing me for their mistake . They are billing me for amounts due to their errors that are not correct.
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ID
#3236727 Review #3236727 is a subjective opinion of poster.
Location
Carson, California
Preferred solution
Deliver product or service ordered
New Reviewer

Adp is trying to defraud me. They have put me into collection and I do not owe them any money

Adp made a mistake in calculations on payroll and now they want to sue me. The have put me in collection.. Cant reach anyone have been working on this with adp for 18 months to no available

User's recommendation: Zero.

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ID
#3236712 Review #3236712 is a subjective opinion of poster.
Location
Carson, California
Preferred solution
Let the company propose a solution
New Reviewer

Need employment records closed business careone

I seem to have 2 log ones I need my password reset for my previous employer which is out of business Careone I ding know what telephone number or email I had that long ago but the user Id us Tcox@ careone My new number is 410429****
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ID
#3224832 Review #3224832 is a subjective opinion of poster.
Location
Baltimore, Maryland
New Reviewer

Pay check

Ive put my paycheck in my account on Saturday and now I cannot get my money until the 22nd because you guys will not pay my paycheck for me
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ID
#3158076 Review #3158076 is a subjective opinion of poster.
Location
North Charleston, South Carolina
Pros
  • Direct deposit
Cons
  • Lack of follow through
  • Poor customer services
Loss
$314
Preferred solution
Deliver product or service ordered
New Reviewer

401k Rollover info

ADP - 401k Rollover info
So frustrated in trying to get 401k roll over to ADP. Employees do not respond to emails and requests. Please get back to me. Thank you.
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ID
#3123958 Review #3123958 is a subjective opinion of poster.
Location
Livingston, New Jersey
Preferred solution
Send the LOA to MetLife and get my rollover taken care of once and for all.
New Reviewer

ADP 401k department.

Trying to get hold of their 401k department is impossible. I have been trying for more than an hour. You just have to sit and wait while the call rings. Customer service is non existent. They do not send out statement balances. Crazy. Very frustrating.

User's recommendation: Be careful.

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ID
#3117447 Review #3117447 is a subjective opinion of poster.
Location
Spring, Texas
Preferred solution
I need details of my 401k balance. I cannot access any details online.
New Reviewer

Employer Accounts are not separated. 3 employers combined could cause problem for W2

My American Airlines employer, my Avis budget employer and my GAT pay stubs are all messed up. American Airlines does not allow me access but found in my Avis budget.My GAT paystubs are found under Avis Budget.Sometimes I cant even access anyone or all three of them under Avis budget set up is inconsistent in it and could cause a problem with my W-2s in January

User's recommendation: Pleas correct for me. Individual accounts please.

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ID
#3115613 Review #3115613 is a subjective opinion of poster.
Location
Fort Worth, Texas
Preferred solution
Separate Accounts for each Employer:

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

The absoulte worst.......what a nightmare.

So I was in business a short time but each time I needed help it was never the right type of help from ADP customer service reps, and of course the saleswoman the sold me the package complete did not tell me everything I needed to know and after i was in business with questions she was totally useless and right didn't give a shit.... I guess she got her commission and that was it for her........ I sold my business in NJ, which by the way think long and about opening a business in that state, anyway I sold my business and the buyer was told by the state to escrow monies until they had proof that all taxes including employment tax had been paid...well as per the state they have no documentation that taxes got paid by ADP, seems as though they either lied or didn't do what they had gotten paid to do legally or appropriately or both either way the State has no proof that ADP paid the taxes because they didn't fill out the right NJ forms....the forms I paid ADP to "handle all my employee tax needs".....don't trust this company, don't use this company, think hard before signing anything with them.

User's recommendation: Stay away, hire an CPA.

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ID
#3090980 Review #3090980 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$5000
Preferred solution
Deliver product or service ordered
New Reviewer

Adp Sucks!!!

Trying to reach this company is an absolute nightmare when you have an issue. This company is the absolute worst when it comes to customer service

User's recommendation: Find another payroll company!!

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ID
#3081497 Review #3081497 is a subjective opinion of poster.
Location
Apopka, Florida
Preferred solution
I would like to get what I already pay for.

Frustrated

If ADP sold cars or lumber or bread, Americans would walk, live in caves or eat bread less burgers. This companys service product makes the old punch clock seem so much better today. My advise is that you just quit, stop offering your *** services. I would be so embarrassed, like a being with your great grandmother dressed up for her grand daughters prom, wearing a mini skirt and heavy blue eye shadow embarrassed. I have to say, you suck. Like a toilet.

User's recommendation: Hope for the best… maybe your company will find another way.

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ID
#3073149 Review #3073149 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

Change bank information

Just want to update a different bank account and routing number please before next pay period, just want to change it
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ID
#3019799 Review #3019799 is a subjective opinion of poster.
Location
Beech Island, South Carolina
New Reviewer

Needed to know vaca hours and pay stubs

The app showed no details. Not what I work a week. Not my pay. Not vacation hours. Nothing! What's the point in the app?
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ID
#3017127 Review #3017127 is a subjective opinion of poster.
Location
Dalton, Georgia
New Reviewer

Paycheck is wrong

My paycheck is wrong and getting cut often it 40 now it 32 hrs the payroll Manger is my mom I'm not happy about

User's recommendation: Protection.

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ID
#3007600 Review #3007600 is a subjective opinion of poster.
Location
Mesa, Arizona
Pros
  • Accurate payroll
Cons
  • Cut
  • Major fraud and
Loss
$700
Preferred solution
Full refund

Check sent by mistake

One ADP Boulevard Roseland, NJ 07068 United States Dear Mr. Carlos A. Rodriguez 973 974 **** I signed up direct deposit with ADP. Unfortunately without my consent the first check was sent to my home address on 10/7/2021. I have not received it yet and I called Charles Schwab to cancel and they said they cannot cancel, since they cannot see it in their system. Since ADP sent check without my permission, Would you please cancel and confirm company ID is 267 7** **
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ID
#2986808 Review #2986808 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Background delay/loss of employment

The company that recently made me a job offer just withdrew that offer due to ADP taking 2 1/2 weeks and still has not sent background. I have now lost a 45000+ bonuses job because of and I can't get anyone to reply why? Jeana N Hutton
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ID
#2969663 Review #2969663 is a subjective opinion of poster.
Preferred solution
i need my background info