ADP Reviews

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I would like to give ADP a 0 reviews

They do not protect my personal information. They allowed theft to edit my bank account numbers, so my direct deposit was transfer to the new bank account. I did not receive two paychecks on March 26, 2021, and April 1, 2021. I have a two steps verification in my log in my phone. When I log in, I always get a code to confirm it was I. I got a notice from ADP on March 19, 2021, notifying me that my bank information was changed. I replied said I did not change anything. Yet, they confirmed the changes. That person got two pays tubs' deposited to routing number 073997**** belong to MetaBank, National Association, and account number 271******** You can't contact ADP at all. It just said contact your employer. It is not the employer who deposited the money. It was ADP.
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ID
#2488611 Review #2488611 is a subjective opinion of poster.
Loss
$984
Preferred solution
I want them to deposit my two paycheck to my bank account as it has been for two years

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I paid for two months of cobra coverage. I sent two separate checks with her account number and the months for which coverage was desired for both Delta and the SP. These checks were wrapped up in our completely filled out and signed enrollment forms. When I finally...
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ID
#2483133 Review #2483133 is a subjective opinion of poster.
Cons
  • Fraud
Loss
$189
Preferred solution
Full refund

Can't login in

tried 12 times to login to account. Every time I get message no such account. MICKEY MOUSE COMPANY!. After careful review of adp software I say this company sucks! no support! Complete waste of time. DO NOT USE, ADP WILL NOT WORK!

User's recommendation: COMPLETE FAILURE, DO NOT USE!

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ID
#2480341 Review #2480341 is a subjective opinion of poster.
Location
Duluth, Minnesota
When I call ADP there is no one to actually speak to. According to their message you have to have some sort of code number or you have to be an employee. This person that was contacting me about a work from home job took the exact wording from ADP website about the job...
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ID
#2467154 Review #2467154 is a subjective opinion of poster.
Location
Morganton, North Carolina

Child support

Hello, my employer uses adp as his payroll company and has not been withholding child support and instructed me to contact adp to straighten it out. I have tried reaching someone on the phone but I'm not entirely sure which route to take so I am sending this email in hopes of an expedited correspondence. also i have had adp as my employers payroll company in the past and am unable to access my check stubs with my current employer. i really just need help all around. i appreciate the future response. Regards, Andrew Hargett
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ID
#2459274 Review #2459274 is a subjective opinion of poster.
Location
Austin, Texas

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Need my W-2

I was supposed to have it by the end of January. It is now halfway through March. They have no customer support. They suggest you call IRS and give a phony number for them. Never did talk to a real person. ADP is an absolute joke and should not be allowed in this business

User's recommendation: Run don't walk away quickly.

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ID
#2458781 Review #2458781 is a subjective opinion of poster.
Loss
$1000
Preferred solution
Deliver product or service ordered
New Reviewer

Get pay check directly to my bank account

These people are robots do they understand English OMG they took 30 mins just to transfer my call that wasn't reslpolvedvi have a feeling I'm gonna be calling this place all *** DAY

User's recommendation: Hire someone that can talk read and write like Commen sence.

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ID
#2458546 Review #2458546 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
New Reviewer

Direct deposit info

mi lun parte What tiene que estar mi información de mi deposito directo No esta y necesia hacer un cambio
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ID
#2455160 Review #2455160 is a subjective opinion of poster.
Preferred solution
Necesito mi información

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Paystubs

My stubs doesnt show on my account Im in a different state under a different contractor but threw the same job company and my paystubs arent showing only thing it shows for the current job is the w2 the job doesnt know whats the issue and i cant obtain my paystubs and i need them ASAP
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ID
#2439431 Review #2439431 is a subjective opinion of poster.
Location
Syracuse, New York

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New Reviewer

Not receiving checks for support.

ADP withholds court ordered support payments from my ex husband's check every week and yet I receive payments whenever ADP decides to send them. I can't pay my rent, bills, medical expenses, etc. on time and sometimes not at all. This has been happening off and on for 7 years. HELP!!!!

User's recommendation: Do Not Use ADP.

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ID
#2434680 Review #2434680 is a subjective opinion of poster.
Loss
$1000
Preferred solution
Let the company propose a solution

I need help

I'm still needing help. I can't get in to my acct. I just started working for checkers again. I tried calling but that was not help.
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ID
#2427536 Review #2427536 is a subjective opinion of poster.
Location
Carrollton, Texas
New Reviewer

Awful at doing their JOB

I and 25 co-workers are having similar issues... Never received my W2. They tried to charge me money for a copy...MMM I never got one. They do not have a LIVE person to speak to. My online account was locked. (unknown why??) The automatic system just refers you to call your employee who only refers you to ADP because they pay them to do that sort of stuff. ADP's automatic system say GOODBYE and hangs up out of the blue. It also recommends you to call IRS for W2s which is what employers pay ADP to do..... Kind of odd. I will never work for another employer who uses ADP for anything! All in all...ADP is awful.

User's recommendation: Good luck and dont even try with ADP.

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ID
#2427472 Review #2427472 is a subjective opinion of poster.
Location
Shepherdsville, Kentucky
Preferred solution
Do your jobs
New Reviewer
The practices within the company are inefficient and ineffective. They do not read legal documents sent to them for services they provide. When attempting to rectify the situation ADP refuses to accept responsibility for the consequences of their actions. Washington...
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ID
#2425099 Review #2425099 is a subjective opinion of poster.
Cons
  • Literally everything they do
Loss
$1000
Preferred solution
Apology

To give positive feedback

I called into get a copy of a 1099. It did take me a few steps to get to the right person (and on hold for an extended period of time) however the customer service was friendly and the person that helped me accomplish my agenda was fantastic. His name is Mohammed Sohel.
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ID
#2424840 Review #2424840 is a subjective opinion of poster.
Location
Lake Forest, Illinois
New Reviewer

To verify my employment

I never got to talk to someone personally. Just recordings. I need to make sure a work from home job with this company is a legitimate offer. Please can someone call me at 636295****

User's recommendation: You never get a live person.

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ID
#2411800 Review #2411800 is a subjective opinion of poster.