Unclaimed
ADP
Reviews and Complaints
1.8M
CLAIMED LOSSES
431
TOTAL REVIEWS
74.8K
PAGE VIEWS
2
ISSUES RESOLVED
ADP Reviews
New Reviewer
PAYROLL DEPOSIT
DIRECT DEPOSIT URGENT ISSUE NOT RESOLVED
User's recommendation: REQUEST OVERNIGHT MAILING TO CONFIRM PAYMENT RECEIPT.
ID
Location
Dayton, Ohio
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWant to cancel account
i want to cancel my account
ID
Location
Sterling, Virginia
Preferred solution
cancel my account to get w2
Because they are a government agency
Hence the mismanagement and glitches in everything they do. Think about it, they have cornered the payroll market and can't function except to know all your info.
User's recommendation: Like everything else going on, corrupted.
ID
Location
New Orleans, Louisiana
I wanted to update my info on adp because they updated the app but now to look at your own w2 forms you have to have a code
Well I never got a chance to update my info on the app so now I cant get my w2 they never help with any dam thing you try to call and cant never get any dam body on the dam phone
ID
Location
Houston, Texas
New Reviewer
Records withholding aiding and abetting the state of NJ DOL
Helping to cheat people and Refusing to provide records for employees to prove to the liars at the Dol that people you made money off of qualify . i feel it my responsibility to make clear that you will pay for your evil practices the day you die
User's recommendation: Stay away.
ID
Location
Roselle Park, New Jersey
Pros
- Phone service representatives
- Hades is your destiny
- You will pay in hell
Cons
- We have to wait
Loss
$10
Preferred solution
Repent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
My old company GW Labs was bought out and the new company did not participate in Fidelity 401k, so my $20,000 went into ADP Retirement services. I was told by the HR department to call 1-86*-695-**** and give them plan # 425138 so that I could access my money and leave...
View full review
ID
Preferred solution
Contact me
New Reviewer
Excessive fees and errors
ADP charged me fees after fees, debited my payroll account multiple times with erroneous fees they recognized were made in error. Over $ 980.00 worth. When I reached out to the person who signed me up, she gave me the 800# She was more worried about the sale she made and having me run payroll and sign up for the 401K rather than fix my problem first.
User's recommendation: As a small business, I do not recommend ADP.
ID
Loss
$394
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAdress change
I changed the address this week. My new address is 1528 Sherri Ln. Boulder City NV. 89005. I' m working with SOFIDEL AMERICA. &;; my log # is 89578. Thanks. Email: erochamaya1@***.com
ID
Location
Las Vegas, Nevada
Preferred solution
Change address
Login issues
Hi, I'm just no able to login on my account, the headquarters of my company try to help me out but that wasn't possible, so could you please help me out. MGARCIADELEON@***S
ID
Location
Chicago, Illinois
New Reviewer
Impossible to talk to a real person
waited on hold for 30 mins concerning 401k issues , tried calling the customer service number as well , again impossible to talk to a live person
User's recommendation: don't use it if you care about your emplyees.
ID
Loss
$1204
Preferred solution
let me talk to w real person that can help with the issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCuenta bloqueafmda
METROMi cuenta esta bloqueada por que me quise registrador pero como lo intente un par de veces ya no me deja hacer nada
ID
Location
Oklahoma City, Oklahoma
Preferred solution
Let the company propose a solution
Problemas con el pawer
good morning I still have the same problem and I could not solve the problem of the pawer
ID
My old company pay is in my new company's account .
ADP is probably the worst company.
ID
Location
North Wales, Pennsylvania
My old company pay is in my new company's account .
This is probably the worst company I have ever dealt with in my life.
ID
Location
Tamaqua, Pennsylvania
Need to reset my account
Sat online for 2 hours and nothing was fixed I need my acct to be reset you cant get a hold of these ppl when you need them
ID
Location
Columbia, South Carolina
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We are having the same issue. The account was cancelled but they kept taking money.
There is no way to contact them. They sent an email that stated that a cancellation form needed to be completed but we don't know the answers to some of the questions. Because the account was closed that they were auto debiting they sent the account to collections.
The forms cannot be completed without speaking with someone and they won't take calls. They need to be investigated by a US Attorney for sure.