ADP Reviews

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PAYROLL DEPOSIT

DIRECT DEPOSIT URGENT ISSUE NOT RESOLVED

User's recommendation: REQUEST OVERNIGHT MAILING TO CONFIRM PAYMENT RECEIPT.

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ID
#2370526 Review #2370526 is a subjective opinion of poster.
Location
Dayton, Ohio

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New Reviewer

Want to cancel account

i want to cancel my account
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ID
#2358667 Review #2358667 is a subjective opinion of poster.
Location
Sterling, Virginia
Preferred solution
cancel my account to get w2

Because they are a government agency

Hence the mismanagement and glitches in everything they do. Think about it, they have cornered the payroll market and can't function except to know all your info.

User's recommendation: Like everything else going on, corrupted.

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ID
#2357540 Review #2357540 is a subjective opinion of poster.
Location
New Orleans, Louisiana

I wanted to update my info on adp because they updated the app but now to look at your own w2 forms you have to have a code

Well I never got a chance to update my info on the app so now I cant get my w2 they never help with any dam thing you try to call and cant never get any dam body on the dam phone
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ID
#2355996 Review #2355996 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Records withholding aiding and abetting the state of NJ DOL

Helping to cheat people and Refusing to provide records for employees to prove to the liars at the Dol that people you made money off of qualify . i feel it my responsibility to make clear that you will pay for your evil practices the day you die

User's recommendation: Stay away.

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ID
#2355931 Review #2355931 is a subjective opinion of poster.
Location
Roselle Park, New Jersey
Pros
  • Phone service representatives
  • Hades is your destiny
  • You will pay in hell
Cons
  • We have to wait
Loss
$10
Preferred solution
Repent

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My old company GW Labs was bought out and the new company did not participate in Fidelity 401k, so my $20,000 went into ADP Retirement services. I was told by the HR department to call 1-86*-695-**** and give them plan # 425138 so that I could access my money and leave...
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1 comment
#1977186

We are having the same issue. The account was cancelled but they kept taking money.

There is no way to contact them. They sent an email that stated that a cancellation form needed to be completed but we don't know the answers to some of the questions. Because the account was closed that they were auto debiting they sent the account to collections.

The forms cannot be completed without speaking with someone and they won't take calls. They need to be investigated by a US Attorney for sure.

ID
#2355829 Review #2355829 is a subjective opinion of poster.
Preferred solution
Contact me
New Reviewer

Excessive fees and errors

ADP charged me fees after fees, debited my payroll account multiple times with erroneous fees they recognized were made in error. Over $ 980.00 worth. When I reached out to the person who signed me up, she gave me the 800# She was more worried about the sale she made and having me run payroll and sign up for the 401K rather than fix my problem first.

User's recommendation: As a small business, I do not recommend ADP.

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ID
#2343993 Review #2343993 is a subjective opinion of poster.
Loss
$394
Preferred solution
Full refund

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Adress change

I changed the address this week. My new address is 1528 Sherri Ln. Boulder City NV. 89005. I' m working with SOFIDEL AMERICA. &;; my log # is 89578. Thanks. Email: erochamaya1@***.com
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ID
#2332341 Review #2332341 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Preferred solution
Change address

Login issues

Hi, I'm just no able to login on my account, the headquarters of my company try to help me out but that wasn't possible, so could you please help me out. MGARCIADELEON@***S
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ID
#2329512 Review #2329512 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Impossible to talk to a real person

waited on hold for 30 mins concerning 401k issues , tried calling the customer service number as well , again impossible to talk to a live person

User's recommendation: don't use it if you care about your emplyees.

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ID
#2328666 Review #2328666 is a subjective opinion of poster.
Loss
$1204
Preferred solution
let me talk to w real person that can help with the issue

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Cuenta bloqueafmda

METROMi cuenta esta bloqueada por que me quise registrador pero como lo intente un par de veces ya no me deja hacer nada
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ID
#2328481 Review #2328481 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Preferred solution
Let the company propose a solution

Problemas con el pawer

good morning I still have the same problem and I could not solve the problem of the pawer
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ID
#2311612 Review #2311612 is a subjective opinion of poster.

My old company pay is in my new company's account .

ADP is probably the worst company.
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ID
#2307506 Review #2307506 is a subjective opinion of poster.
Location
North Wales, Pennsylvania

My old company pay is in my new company's account .

This is probably the worst company I have ever dealt with in my life.
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ID
#2292824 Review #2292824 is a subjective opinion of poster.
Location
Tamaqua, Pennsylvania

Need to reset my account

Sat online for 2 hours and nothing was fixed I need my acct to be reset you cant get a hold of these ppl when you need them
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ID
#2290468 Review #2290468 is a subjective opinion of poster.
Location
Columbia, South Carolina