ADP Reviews

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Account login issues

My account is linked to an old email that I don't have access to anymore. I can't retrieve my password to make a new one. Please help!!!
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ID
#2285230 Review #2285230 is a subjective opinion of poster.
Location
Findlay, Pennsylvania
Product
Adp Account
Preferred solution
Access to my account
New Reviewer

1.0
no live support for former employee of an adp client!?!! My account got suspended because I was having trouble accessing the correct url / link / portal to log in to my account to get paystubs from a company I left 6 months ago..ADP never asked me any kind of security...
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ID
#2285023 Review #2285023 is a subjective opinion of poster.
Product
Adp Website
Preferred solution
change your policy!! offer live supportfor suspended accounts!
New Reviewer

Error with my check

I got my check and went to cash it and it said direct deposit when I never get direct deposit to begin with
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ID
#2279128 Review #2279128 is a subjective opinion of poster.
Location
Brooklyn, New York
Loss
$278
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Not Receiving my money

This morning I checked to see if my money reached my Wells Fargo account or my cash app account and my money didnt reach any of the accounts. I WANT my money I dont know where its at or what happened but Id like to have my money in my account so I can pay my bills ! Thank u
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ID
#2268240 Review #2268240 is a subjective opinion of poster.
Location
Orlando, Florida
Product
Adp Account
Pros
  • No pros found
Cons
  • Nobody knows where payroll went
Preferred solution
Full refund
New Reviewer

Somethings not right on my payroll tax etc.

Pissed off pay not correct
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ID
#2266510 Review #2266510 is a subjective opinion of poster.
Location
Williston, North Dakota
Loss
$200
Preferred solution
Pay is not correct
New Reviewer

Login issues

I can't login to my account and I need to do my insurance. When I tried to call the adp customer service it kept hanging up on me

User's recommendation: Don't know.

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ID
#2265856 Review #2265856 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Account suspended

I need to get the proper login information or get it to reset. I was suspended from my account due to not having my information. I tried to login to get my pay stubs for rental assistance due to covid!! Please help me I am running out of time!
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ID
#2265119 Review #2265119 is a subjective opinion of poster.
Location
Coral Springs, Florida
Preferred solution
I need someone to help me get that suspension taken off I need my information immediately!

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Refusal to reimburse fraudulent charges.

1.0
A couple of months ago, Apple took over 3000 dollars out of my account for transactions I didnt make. I do not like Apple, nor do I own any Apple products. After calling and disputing the charges they are refusing to refund my money. I contacted ADP, which is a company that my employer used as a payment method. This is the bank/ company my money was stored in. They are saying there was no error, because everyone spends 3000 dollars to buy things for products they dont own. My assumption is they dont want to have to foot the reimbursement, so no error. Beware when dealing with these two companies.
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ID
#2260897 Review #2260897 is a subjective opinion of poster.
Location
Sioux Falls, South Dakota
Loss
$3500
Preferred solution
Full refund

Adp check carrier

1.0
You guys need to get your people in line. For years our checks have arrived between 9 30 am and 11 am. Now it's after noon and still no sign of our paychecks. People get upset when they are used to a specific time to pick up their checks. They start to count on their checks getting to work at that time every payday. They budget their bills around getting their checks at that time. Now they can't pay their bills on time because one of your carriers can't do their job in a timely manner. That is ***

User's recommendation: Don't go with adp.

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ID
#2240794 Review #2240794 is a subjective opinion of poster.
Service
Adp Customer Care
Preferred solution
Deliver product or service ordered

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Direct deposit

1.0
Ongoing delay on direct deposit, zero accountability, zero way to track, zero way to have the issue addressed

User's recommendation: Absolutely do not recommend.

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ID
#2240634 Review #2240634 is a subjective opinion of poster.
Loss
$783
Preferred solution
Release my direct deposit to my bank immediately and stop delaying payments

Direct deposit

1.0
Got absolutely nowhere, was transferred around and then they tried to pawn it off on my employer's HR department. Didn't speak to a human at all the entire time.

User's recommendation: Do not recommend.

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#2240627 Review #2240627 is a subjective opinion of poster.
Location
Kansas City, Missouri

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401k plan forfeiture - please help

1.0
Hello, I left my last job in January 2019 and on multiple occasions have tried to withdraw the funds from my 401K. I signed in today to see that it says that my balance was forfeited. How could this be? I never received my money and this is absolutely not right. Please help. - Alyssa
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ID
#2237705 Review #2237705 is a subjective opinion of poster.
Location
Argyle, Texas
Product
Adp Retirement Plan
Pros
  • No pros found
Cons
  • Everything that has to do with adp
  • Mail fraud
Loss
$1700
Preferred solution
Full refund
New Reviewer

No help at all

1.0
I have been accessing my account for years now all of a sudden I'm unable to see my information. I am so frustrated.
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ID
#2229763 Review #2229763 is a subjective opinion of poster.
Location
Katy, Texas
Preferred solution
Apology

Suspend adp

Locked out no help or communication at all
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ID
#2199428 Review #2199428 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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Verified Reviewer New Reviewer

Lost check

They still have not issued me a new check .

User's recommendation: Do not trust ADP with your money they stole mine.

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ID
#2193456 Review #2193456 is a subjective opinion of poster.
Location
Upper Saucon, Pennsylvania
Product
Adp Account
Pros
  • No pros found
Cons
  • Lack of effort
Loss
$141
Preferred solution
Full refund