Product: Adp Customer Care Clear all filters (18 of 18 reviews match)
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Adp - Worst experience ever

I have been getting the run around for days trying to get my money thats on my card they just wont release it so tired of doing there job and getting no results
1.0
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Adp Customer Care
#1224774
Be carefull with this company.They will take ur money and horrible customer service. Put u on wait 45 minutes and still talk to you with a attitude. Hate this company.YOU ARE FIRED
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello,We are sorry to hear that your experience has been so unpleasant.If you would like to e-mail us at ADP_social_support@adp.com and provide your full name, company name, c...

1.0
Product
Adp Customer Care
#1195677
A prospective employer uses ADP for verification of previous employment. So, I get an email on January 25th from ADP, saying they want me to print and fax a release form to run a check on me. They don't even bother to say why. The next day I get another email from ADP,...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello. We just saw your review and would like to help, if you still need it. If so, please private message your full name and your employer's company name so that we can look ...

1.0
Product
Adp Customer Care
#1181725
After using a sanctioned ADP ATM on 12/2/17 to withdraw $40 where an additional $3 was assessed for surcharges, i called and spoke with a manager that refused to remove the fees citing it as a one time courtesy. When i disputed that according to ADP Fee Schedule, the...
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Product
Adp Customer Care
#1141102

Keep getting harassing text messages from ADP saying I owe them money. Call them and all they want to do is pump me for personal information. These crooks need to be shut down. They apparently randomly pick new cell phone numbers to harass and scam. Clearly some type...
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h.kitchener
h.kitchener

Called "cold calls." Alot of unsolicited calls like you describe on cell phones now. Best to not answer any cell phone call that you don't recognize. Just let it ring and if i...

1.0
Product
Adp Customer Care
I didn't like
  • Fraudulent demands
  • Poor customer services
  • Inability to stop harassing me with text messages
#1105291

Employer customer for 12 years, have seen service costs increase ridiculously until I call to complain and they lower by 30% everytime.But today I called to change my bank to send my payroll to and they actually say on the voicemail, which I've recorded..."your wait...
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1.0
Product
Adp Customer Care
#1073920

I signed up for ADP IRA special. My payment was to be $40.00 a month. They kept pulling my $98.00 a month, plus $40.00 for the IRA, which the $40.00 I was not told about. The paperwork we signed said $40.00 a month fee, which we thought it was the payroll since we were...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi We would like to help. If you can message us at ask_adp@adp.com with your company name, code and region we will be happy to look into this for you.

1.0
Product
Adp Customer Care
I liked
  • First 4 months
I didn't like
  • Dishonesty
#1011137
I am writing to issue and complaint on your HR business partner- Jessica Wu.She is incompetent and unethical. Last week, I was told to contact her regarding an confidential issue I had and all she did was ignore my issue and dismiss me. Jessica rudely told me she would...
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Anonymous
anmj

The only thing ADP ever says is "we will alert management". Do they ever do that??? I am so glad we dumped them before we ever used them.

ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi, I am sorry to see your experience with us. I have provided the feedback to our leadership.

1.0
Product
Adp Customer Care
#1007179

They will steal your money plain and simple.They claim they had to freeze your card because of IRS because they need proof . When you swipe the card at the place of business it goes straight to them (the info that is)and they have everything they need but if they say...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi If you are needing assistance please message us at ask_adp@adp.com with your full name and employer name so that we can research this for you.

1.3
Florham Park, New Jersey
Product
Adp Customer Care
#990861
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Adp Customer Care Review

Everything about adp sucks. Dont call them because you will only waste your time on hold, and when they do pick up they never resolve your problems. Guarantee everyone gets the same answer, talk to your employer to "insert isuue here" so they can fix it. I cant log on my phone to view my pay, and I cant log on the computer either. Why are they even a company??
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
Product
Adp Customer Care
#983085