Product: Adp Customer Care Clear all filters (14 of 14 reviews match)
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Keep getting harassing text messages from ADP saying I owe them money. Call them and all they want to do is pump me for personal information. These crooks need to be shut down. They apparently randomly pick new cell phone numbers to harass and scam. Clearly some type...
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h.kitchener
h.kitchener

Called "cold calls." Alot of unsolicited calls like you describe on cell phones now. Best to not answer any cell phone call that you don't recognize. Just let it ring and if i...

1.0
Product
Adp Customer Care
I didn't like
  • Inability to stop harassing me with text messages
  • Fraudulent demands
  • Poor customer services
#1105291
Employer customer for 12 years, have seen service costs increase ridiculously until I call to complain and they lower by 30% everytime.But today I called to change my bank to send my payroll to and they actually say on the voicemail, which I've recorded..."your wait...
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1.0
Adp
Product
Adp Customer Care
#1073920
I signed up for ADP IRA special. My payment was to be $40.00 a month. They kept pulling my $98.00 a month, plus $40.00 for the IRA, which the $40.00 I was not told about. The paperwork we signed said $40.00 a month fee, which we thought it was the payroll since we were...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi We would like to help. If you can message us at ask_adp@adp.com with your company name, code and region we will be happy to look into this for you.

1.0
Adp
Product
Adp Customer Care
I liked
  • First 4 months
I didn't like
  • Dishonesty
#1011137

Adp Customer Care Review

#983085
1.0
Details
Everything about adp sucks. Dont call them because you will only waste your time on hold, and when they do pick up they never resolve your problems. Guarantee everyone gets the same answer, talk to your employer to "insert isuue here" so they can fix it. I cant log on my phone to view my pay, and I cant log on the computer either. Why are they even a company??
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Adp Customer Care Review

#931377
1.1
Details
Adp is disrespectlfull of there customers thay should go out of business
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Adp Customer Care Review

#890769
1.2
Details
POS no English speaking company with the worst automated phone system ever! How do we Americans keep using these foreign *** companies? Stress level is high and Trump is looking like a winner in my eyes!!
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I am writing to issue and complaint on your HR business partner- Jessica Wu.She is incompetent and unethical. Last week, I was told to contact her regarding an confidential issue I had and all she did was ignore my issue and dismiss me. Jessica rudely told me she would...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi, I am sorry to see your experience with us. I have provided the feedback to our leadership.

1.0
Product
Adp Customer Care
#1007179
They will steal your money plain and simple.They claim they had to freeze your card because of IRS because they need proof . When you swipe the card at the place of business it goes straight to them (the info that is)and they have everything they need but if they say...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi If you are needing assistance please message us at ask_adp@adp.com with your full name and employer name so that we can research this for you.

1.3
Adp Florham Park, New Jersey
Product
Adp Customer Care
#990861
from the time we signed up with ADP, its been a complete nightmare!!!! i cannot stress enough not to use this company!!!! there are smaller companies out there that will do the same service,but better, and actually care about your problems . The sale reps are liars,...
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Anonymous
Anonymous

This could not be further from the truth.... the support number is 24/7 and someone is always available. The CEO is also always named one of the top CEOs... so check your fact...

Adp
Product
Adp Customer Care
#981728
I have a check from ADP that expired. They wont pay me. They wont re-issue a check. They lie repeatedly whenever I contact them. I may take them to small claims court, which is an ordeal for me, but its the only way. Their customer service is the worst. They should be...
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1.0
Product
Adp Customer Care
#952001

Worst customer service ever.Their "aline" card is a horrible way to receive a paycheck. The web site is only semi-functional, and their "customer service" personnel don't know *** and speak partly understandable English. I HATE ADP! The web site logs me off when I...
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Anonymous
Anonymous

ADP Aline Card is a BIG Mistake! Customer Service sinks, getting your funds is problematic on top of fees they want to charge you for your own money! Discourage your employer ...

1.0
Product
Adp Customer Care
#910798
ADP is simply horrible. I suggest you opt in to as few services as possible and interact with them as little as possible. English is lacking, there is no effort to help as long as they can hide behind a disclaimer. As someone who's spent many years dealing with the...
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1.1
Product
Adp Customer Care
#871257

ADP has the worst service. Companies should not be using this. Definitely not worth my tax saving, given the frustration and disappointment I've experience. For those that don't already have an account, DO NOT USE ADP! It's not worth it. My card doesn't work. I can't...
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tmq668
tmq668

I work at Paychex and will be more than happy to give you a call and see if we can help!My email is listed under my account settings. Feel free to email me

Product
Adp Customer Care
#863926