Product: Adp Payroll Services Clear all filters (0 of 45 reviews match)
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I'm still in the middle of a disaster where they filed an amended L&I report for TWICE what it should have been. No one there can tell me why they did it, or even who did it. Honestly, can you even believe a company would tell you they have no idea why they got the...
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Anonymous
Anonymous

I'm sorry you are having that problem. Reps don't return phone calls because senior management does allow not them time to follow-up with complicated client issues. I advise m...

Product
Adp Payroll Services
#1440682

Changed companies and they continued to bill for months. Out 100's of dollars. They would not do anything to back date. The company made constant payroll errors. I received 10-12 calls per weeks from other sales team members trying to sell me insurance plans, etc....
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello, I am sorry to hear of your experience. I would be more than happy to have the leadership over your account review your situation. Please provide your company name, your...

Product
Adp Payroll Services
#1394930

Ado sucks! I had the same problem when told I had to change my password. I couldn’t get into my account for a month. The Aline pay card is a joke. Twice I have been paid that way because my direct deposit didn’t go in. The first time I authenticated a check to deposit....
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

I am sorry to hear about these challenges and would be happy to engage the right folks on this end to help. I will reach out to you via Private Message to obtain the informati...

Product
Adp Payroll Services
#1388670
I signed up with them to do my quarter taxes and their stuff is super unprofessional!!! How it works is there is an impemetation or whatever is called department who creates platform where simply saying you are paying yourself taxes and calculating them. There is an...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello, I am sorry to hear about your situation and overall experience with ADP. I would be happy to have the local leadership review your concerns. I will private message you ...

1.6
Product
Adp Payroll Services
I didn't like
  • Poor service
  • Dont do they work
  • Billing practices
#1361913
ADP, as the payroll service, deducted my contribution to my health savings account (HSA) from my paychecks last year, but that contribution does not show up in my HSA account. Contacted Fidelity, where I have the HSA, and they couldn't find any sign of the money coming...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

I am sorry to hear about this and would be happy to get the right folks on this end to help check progress on your account with our HSA partners. I will reach out to you via P...

Product
Adp Payroll Services
#1354070
ADP withdrew over 10k from my account. I knew something wasn't right. I called in, after 3 hours of phone conversations with three different supervisors, they realized their technician accidentally entered 574 hours for an employee that hasn't worked for me for months....
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

I am sorry to hear about this and would be happy to get the right folks on this end to help and check progress on this issue for you. I will reach out to you via Private Messa...

1.3
Product
Adp Payroll Services
#1345059

I look at my paystubs in my.adp.com and I find 2 paystubs that says they were paid but I do not have a corresponding deposit in my bank account. I have direct deposit and I have made no changes since setting it up. I call their support phone number and I get a...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

I am confident in saying that ADP is not stealing your money. If you are an employee of a non HRO ADP client, then you have been correctly turned away when you have called ADP...

1.0
Product
Adp Payroll Services
I didn't like
  • Having my money stolen
  • Poor customer service
#1335086
My paychecks are continuing to be garnished for a debt that was my ex husbands that he paid off a month ago. My attorney, the creditor and the sheriffs department all faxed copies saying the judgment has been satified but you claim you've recieved nothing. Funny how 3...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello, We would be happy to escalate your concerns to the Leadership Team of ADP's Garnishment Services group. In order to do so, we'll need more information from you. Please ...

Product
Adp Payroll Services
#1327758
Deducted garnishment after child support case closed. State of Fl sent notice 2 weeks prior of term date to Adp. They took 3 weeks to process creating overpayments on my closed case. This way now they can earn interest on deductions that they took out after court cases...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello, I am sorry to hear about your experience with your garnishment. If your issue is still outstanding, I would be happy to have a team leader review this. To do so, please...

1.0
Product
Adp Payroll Services
#1313321
I work for a company which uses emergency personnel. Our overtime is being continuosly removed due ti the "hours worked" being less than 40. Si.. when I get a call xmas morning because a place is flooded (this happened) all the overtime is removed because "holiday pay"...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello,ADP provides a multitude of pay calculation options to our clients, so they can ensure that employee pay matches company policy. Our clients should ultimately choose how...

Product
Adp Payroll Services
#1282656