Product: Adp Payroll Services Clear all filters (0 of 35 reviews match)
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ADP, as the payroll service, deducted my contribution to my health savings account (HSA) from my paychecks last year, but that contribution does not show up in my HSA account. Contacted Fidelity, where I have the HSA, and they couldn't find any sign of the money coming...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

I am sorry to hear about this and would be happy to get the right folks on this end to help check progress on your account with our HSA partners. I will reach out to you via P...

Product
Adp Payroll Services
#1354070
I purchased a business in March 2018in Michigan and use ADP payroll to run my payroll and also collect my quarterly taxes. Although the representative had the proper "EAN" number from the state of Michigan (for paying my quarterly taxes), they neglected to record it...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

I am sorry to hear about these challenges. If you could kindly provide your name, company name & contact information, I would be happy to engage the right folks on this end, t...

1.1
Product
Adp Payroll Services
I didn't like
  • Too many departments to fix one 1 problem
#1269555
My new employer uses ADP for payroll. I logged into ADP using my new employer credentials and I what I got was payroll information for an employer I worked for years ago who also used ADP. When I contacted ADP they said only my current employer could address the issue....
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Type your Hello Junior. I am sorry you experienced this situation.For confidentiality, ADP can only work directly with authorized client contacts and not directly with employe...

Product
Adp Payroll Services
#1262883
Someone hacked my ADP payroll account, removed my direct deposit info and added new direct deposit info with routing and account number for an account that is not mine. In the meantime i have yet to see a payroll check since april 27th..
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello,You describe a very concerning situation. Hopefully, you have reported this to your company's Payroll Manager or Specialist. They should know who to contact at ADP to he...

1.0
Product
Adp Payroll Services
#1261291
My company used ADP up till half way through 2016. Our new Payroll company sent out W2's in 2017 that included the amounts for when ADP was covering us as a payroll provider. We told ADP not to send their W2's for 2016 into the IRS as their amounts had already been...
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Anonymous
ATerry

WOWWhat state are you/your employer in?

ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello,The situation as you have described it is concerning. If you were the authorized payroll contact for ADP, we would be happy to put you in touch with your ADP Account Man...

Product
Adp Payroll Services
#1199012
I live and work in Texas - ADP, without authorization CHANGED my taxes to Colorado and started taking Colorado State taxes out of my pay check for 2 pay periods. I called to notify ADP that I am NOT in Colorado, nor did I authorize any changes. ADP changed my tax base...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello. We just saw your review & would like to help, if you still need assistance. If so, please send your full name and your employer's so that we can look into this for you....

1.6
Product
Adp Payroll Services
#1170455
I work for a small company for which ADP did payroll. Last year my employer stopped using them and went with a local accounting firm. Unfortunatly ADP filed 2 W-2s for me anyway (they should not have filed anything, and were told not to), in 2 diffrent amounts (??) no...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi,I saw your comments. Please email us at ask_adp@adp.com with your name, company/employer and your issue so that our team can research this for you and hopefully resolve it.

1.0
Product
Adp Payroll Services
#1031943

adp is terrible. I can't login. I've tried using my username and passord and they are not recognized. I go through their process and am told my username. I enter it and my password and get the can't recognize message. So I change my password as directed, but still am...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi,Please send us your name and employer name so that we can look into this for you at ask_adp@adp.com if this is still an issue.

ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi,Please send us your name and employer name so that we can look into this for you at ask_adp@adp.com if this is still an issue.

Product
Adp Payroll Services
#1028618
ADP deducts money for the ADP 401k and that money vanishes for several weeks. They deducted money on 3-17-17 from my payroll and as of today 3-28-17 it is still missing. This happened befire and I thought perhaps the account setup took 2 weeks. So where does the money...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi,Please send us your name and employer name so that we can look into this for you at ask_adp@adp.com if this is still an issue.

1.2
Product
Adp Payroll Services
#1026514
We canceled ADP in October however we had quarterly returns that needed to be revised and had to be done through ADP. We sent the amendment in November. They didn't call back until 12/30/2016 to instruct me we needed to go into the system and do the corrections. We...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hi,If you are still needing help please message us with your company name, code and region along with your name to ask_adp@adp.com.Thank you

1.9
Product
Adp Payroll Services
I liked
  • Handful of customer service representatives
I didn't like
  • Account reps
#986574