ADP
Reviews and Complaints
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Verified ReviewerW-2 issues
Preferred solution: Deliver product or service ordered
Horrible experience, too many websites, too many logins!
MyAdp.com, Workforcenow.adp.com, myKplan.com...and the list goes on. When my company sadly decided to use more ADP services, I cringed.
ADP still hangs on to my info from 5 companies ago and asks me if I want to login in for that company too! CRAP!
Recently completing open enrollment, I was sent to "myAdp.com that looks exactly like Workforcenow.adp and this is very confusing. Fixing the login for one, broke the login for MyKPlan...45 minute hold times.
The takeaway: ADP's internet team need to study how to make seriously good UI, then create just one website. Add individual "tiles" for Insurance, Retirement plans, wellness, etc for each user or company.
Turn then on or off as applicable.
This would greatly simplify life. But I guess they just aren't that intelligent.
User's recommendation: Look for a smaller company that can do what you need
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Schuylkill Haven, PennsylvaniaI have moved and never received my w-2
Get W2
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaHaven't received my W2
Resolved: Issues logging in
Company fixed the issue and I have been provided with apology. Called customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Springfield, OhioReset my account, because i change my number phone and email address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Washington, District Of ColumbiaRetrieving my w-2’s
Retirement Services needs to update their services
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Southbridge, MassachusettsPart number help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't get to my account cuz I don't work for my old company
Lost my phone need help someone live
User's recommendation: Sure I'll let them know
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to get access to W2s
Preferred solution: my phone number changed so i can get access to my w2s
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I am a former employee of Rawson development and I have not gotten my last paycheck
Company fixed the issue and I have been provided with apology.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInvestment funds
- Some good benefits
- Not the best office help
Preferred solution: An employee thru adp for Triology medwaste
User's recommendation: Caution
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