jacinda w Vqe

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W-2 issues

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Original review Jan 27, 2024
i am trying to access my w-2 with a former employer and am unable to update any of my contact information, i just want my W-2 please, i have exhausted every option, the online support is of no help
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Preferred solution: Deliver product or service ordered

Raymona Vbm
map-marker Newport, Kentucky

Horrible experience, too many websites, too many logins!

MyAdp.com, Workforcenow.adp.com, myKplan.com...and the list goes on. When my company sadly decided to use more ADP services, I cringed.

ADP still hangs on to my info from 5 companies ago and asks me if I want to login in for that company too! CRAP!

Recently completing open enrollment, I was sent to "myAdp.com that looks exactly like Workforcenow.adp and this is very confusing. Fixing the login for one, broke the login for MyKPlan...45 minute hold times.

The takeaway: ADP's internet team need to study how to make seriously good UI, then create just one website. Add individual "tiles" for Insurance, Retirement plans, wellness, etc for each user or company.

Turn then on or off as applicable.

This would greatly simplify life. But I guess they just aren't that intelligent.

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User's recommendation: Look for a smaller company that can do what you need

William S Hnr

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Verified Reviewer
| map-marker Schuylkill Haven, Pennsylvania

I have moved and never received my w-2

I talked to someone and they gave me I pay.adp.com and I went there and I don't have the credentials to log in. I'm trying to get the human resources number for dollar general distribution center in Pottsville Pa. And nobody knows it...
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Anonymous
map-marker Greenville, South Carolina

Get W2

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tried to call to get my W2 bc my account got locked out, and it would not recognize my phone number and could not get a hold of a real person to talk to, and options on phone were unhelpful
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Giavonni Wui

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Verified Reviewer
| map-marker Los Angeles, California

Haven't received my W2

I haven't received my W2 ,so I've been trying to find out why. And I haven't got anyone or anybody to explain to me why. The employer stated they were sent out. 2 weeks ago that is my issue. Where's my W2???
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Resolved
Brandin D Qqx
map-marker New York, New York

Resolved: Issues logging in

Updated by user Feb 08, 2024

Company fixed the issue and I have been provided with apology. Called customer service

Original review Jan 09, 2024
New job that uses ADP cant login cause of former employer I have tried everything on my end to resolve the issue
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Guitaud F

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Verified Reviewer
| map-marker Springfield, Ohio

Reset my account, because i change my number phone and email address

I lost my phone, thats why i cant find nothing. But i just wanna reset my account, because i get a new number and new email.
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Rafal Uwt

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Verified Reviewer
| map-marker Washington, District Of Columbia

Retrieving my w-2’s

I am filling my taxes today with a tax company representative and have no access to my w-2s! Can you please get back to me as soon as possible
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Angeleah Trn
map-marker Seattle, Washington

Retirement Services needs to update their services

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I am flabbergasted to know such a huge firm handing so many retirees has limited capability on the website when it comes to retiring and relocating from one country to another. Not only did I have to call them over a number of years on this same matter but also dismayed by the fact that they do not use any other shipper but UPS for cash distribution. ADP really needs to revamp their retirement portal.
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Coye Ubw

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Verified Reviewer
| map-marker Southbridge, Massachusetts

Part number help

I had been in touch with your technical team and was provided wit a heating coil part number My contractor, General Mechanical ordered the part fro their supplier and received a cooling coil. They were told we could not get my $525 back! Im in negotiations with them. We were sent an email stating it was a heating coil an four were left in stock? What wil ADP do to help I still have no heat after three weeks in that section of the house!!! Anthony Stancato
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mark b Qba

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Verified Reviewer

I can't get to my account cuz I don't work for my old company

Because of security reasons I cannot get my W-2 forms The security questions is stopping me from my W-2 forms It wants to text me at my old phone number or my old email from Noble House
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Julian B Nfj
map-marker Lakeland, Florida

Lost my phone need help someone live

Can you upload my W2 from people ready to my email please I no longer live at the address on my file
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User's recommendation: Sure I'll let them know

Cierra L Ddt

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Verified Reviewer

Trying to get access to W2s

Im trying to access my w2s but its saying to enter my phone number & the old number pops up & i dont have it anymore & im trying to change it so i can have access to my w2s the phone number thats on there is 804399**** & my phone number is 804709****
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Preferred solution: my phone number changed so i can get access to my w2s

Resolved
Amos D Jgw

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Verified Reviewer

Resolved: I am a former employee of Rawson development and I have not gotten my last paycheck

Updated by user Dec 16, 2023

Company fixed the issue and I have been provided with apology.

Original review Dec 01, 2023
I am a former employee for Rawson development and I have not gotten my last paycheck which should be a week
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Loss:
$500
MrKirkEdward R

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Verified Reviewer

Investment funds

Hellow mr Kirk here on a nice day adp username is RIVEROFGOLD recently an withdrawal request from investment funds was made when will chèque arrive in mail?
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Pros:
  • Some good benefits
Cons:
  • Not the best office help

Preferred solution: An employee thru adp for Triology medwaste

User's recommendation: Caution