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Constant innaccuracies flucuation in pay locked out of system can't even correct mistakes slow response time ....horrible ...put a two week notice into job because checks garnishment and holiday pay is always wrong
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QuarrelsomeIbizanHound802
QuarrelsomeIbizanHound802

Skims off top flucauations in hourly pay ....decrease of pay or decrease of hours even if shift doesn't change and is steady ...someone is padding pockets

ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello, I am sorry to hear about your experience, ADP processes information as passed to us from your employer. If you have questions on your pay, please see your HR/Payroll co...

1.2
#1306250
Card was tamper new was send. Payday came no card no money. Called there nothing they can do but issuse another new card. So now im going to be sitting in the dard for the next 7-10 day because i have no card to pay bills with. This is very disappointing and upsetting....
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

I am sorry to hear about these challenges. If you could kindly provide your complete name, contact information (phone #/email address), and any other relevant information to y...

#1297475
Contacted ADP to inquire about a garnishment termination order(IWO)and why it wasn’t processed through my company’s payroll website.Claimed it didn’t have my current company’s name on it ,instead had a previous employer listed.I haven’t worked for the company they...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Thank you for bringing this to our attention.If you could kindly provide your complete name, contact information, current & prior employer names and any other relevant informa...

1.0
#1294825
They are not helpful. You cannot access anything unless the work administrator is on another line giving this company access to help you get on your own information. When I asked to speak to a manager i was told that my boss had to ask for one for me. This is the most...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

I am sorry to hear you have been experiencing challenges accessing your pay info. You were actually instructed correctly to contact your employer's Human Resources or Payroll ...

1.0
#1291849
I work for a company which uses emergency personnel. Our overtime is being continuosly removed due ti the "hours worked" being less than 40. Si.. when I get a call xmas morning because a place is flooded (this happened) all the overtime is removed because "holiday pay"...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello,ADP provides a multitude of pay calculation options to our clients, so they can ensure that employee pay matches company policy. Our clients should ultimately choose how...

This company is the worst of all. I have nothing good to say about them. My issue started when both account were selected to be deposited in and deposited out. The sale person got the information totally wrong. Then they wanted to double charge me on taxes and wanted...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello Imminent Alpine,We're sorry to hear of the challenges you have described. I would be happy to raise your concern(s) to the Senior Leadership Team of your ADP Service Cen...

1.0
#1280841

Things break suddenly even though you didn't make any changes from the admin side. Customer service blows. You can be calling in on the same day, asking the same question and get entirely different answer. They also outsource their customer service to India and the...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

I am sorry to hear about these challenges. If you could kindly provide your name, company name & contact information, I would be happy to engage the right folks on this end, t...

1.1
#1274261
I purchased a business in March 2018in Michigan and use ADP payroll to run my payroll and also collect my quarterly taxes. Although the representative had the proper "EAN" number from the state of Michigan (for paying my quarterly taxes), they neglected to record it...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

I am sorry to hear about these challenges. If you could kindly provide your name, company name & contact information, I would be happy to engage the right folks on this end, t...

1.1
I didn't like
  • Too many departments to fix one 1 problem
#1269555
I logged into my ADP account as an employee of a company that uses ADP to process payroll. ADP insists that employees obtain help from their own employers. My employer rep was not available. There is no logout or signout button. I tried looking for help, none found. I...
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Hello Blaring. I am sorry you experienced this situation.For security, ADP can only work directly with authorized client contacts and not directly with employees. In a case wh...

1.0
I didn't like
  • Red tape
  • Customer service
#1266480
My new employer uses ADP for payroll. I logged into ADP using my new employer credentials and I what I got was payroll information for an employer I worked for years ago who also used ADP. When I contacted ADP they said only my current employer could address the issue....
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ADPSocialCareTeam
ADPSocialCareTeam
Adp Verified Representative

Type your Hello Junior. I am sorry you experienced this situation.For confidentiality, ADP can only work directly with authorized client contacts and not directly with employe...

#1262883