Most helpful review
Bc my company went with your *** company for w2 service, I tried to create an account to get my *** w2 and you say I don't exist and i have no records. Im trying to create it *** I need my w2. Period. Your company blows ***
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31 comments
#2103427

I loooooove how adp won't load the *** clockin option all the god damn fine.

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ID
#1188555 Review #1188555 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

Change IRS filing status.

Not pissed, just had an issue I needed resolved. My experience with the person I talked to was pleasant and amicable.

User's recommendation: No recommendations.

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ID
#3595803 Review #3595803 is a subjective opinion of poster.
Location
Sacramento, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Update number

I need to update my phone # I already updated it on the mobil app but its still showing my old phone # I dont have access to that phone number can someone help me out so I can enter the new phone #
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ID
#3556095 Review #3556095 is a subjective opinion of poster.
Location
Downey, California
Preferred solution
Let the company propose a solution

Did I receive my payment

ADP - Did I receive my payment
Is my check coming in the mail or what because I didnt my paycheck on the 6th yesterday and it says it on the paystubs. Like what happened
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ID
#3551886 Review #3551886 is a subjective opinion of poster.
Location
Loma Linda, California

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Verified Reviewer
New Reviewer

I need to get my W-2 form I work for Smart choice super market is Martha Sanchez my last four Social Security number is 6918 thank you

I need help to get my form W-2 for 2020 I work for Smart choice super marketing 15933 pioneer Blvd Norwalk CA 90650 thank you
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ID
#3523523 Review #3523523 is a subjective opinion of poster.
Location
Anaheim, California

Garnishment

They were unable to help me. I made an overpayment on a garnishment. Now I am out 137.50. I am very disappointed with their customer service.
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ID
#3505115 Review #3505115 is a subjective opinion of poster.
Location
Wellington, Kansas
New Reviewer

Will not allow phone number updated for w-2 access

My former employee uses this company. It seems impossible to get a live customer rep to help me update my phone number and access my w-wm2. My former company also does not respond.

User's recommendation: Stupid incompetent ADP.

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ID
#3498163 Review #3498163 is a subjective opinion of poster.
Location
Clermont, Florida
Cons
  • No live customer service
  • Poor customer service
  • Poor service updated accounts
Preferred solution
Let the company propose a solution

They make it impossible to reach a human

trying to get 1099. website is crap. customer support is a black hole and when you reach someone, they will not speak decent english

User's recommendation: avoid.

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ID
#3488935 Review #3488935 is a subjective opinion of poster.
Location
New Orleans, Louisiana
New Reviewer

Payroll issue

My bank returned my check due to it being suspended for 2 days . Where would the direct deposit have gone . Was it returned?
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ID
#3488394 Review #3488394 is a subjective opinion of poster.
Location
Rochester, New York
Pros
  • Phone service representatives
  • Direct deposit
Cons
  • Too many departments to fix one 1 problem
  • Poor customer service
  • Cannot deliver
Loss
$239
Preferred solution
Full refund
New Reviewer

W2 wasn’t provided

I wasnt able to access my w2 I put my information in but its saying cant find me in system. I need this to provide to IRS to finish processing my return.
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ID
#3485018 Review #3485018 is a subjective opinion of poster.
Location
Columbia, South Carolina
Preferred solution
Copy of w2

Cannot see my pay break out

Says we are sorry there is a problem - try again later. Four days now. HR refers me to ADP as the problem. No where to go in ADP to get help.NA
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ID
#3478514 Review #3478514 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

I need a copy of my w2

Yes I called for a copy of my w2 and I was told adp could give me a copy unless my previous employer contacts ADP which is bull its my w2 with my ss#. I cant get it from my previous employer cause they are not responding to me so ADP is the only way I can get my w2 Justin Omoso
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ID
#3472421 Review #3472421 is a subjective opinion of poster.
Location
Ewa Beach, Hawaii

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Not able to login and need my w2s

I've been trying to get my w2s not able to its been weeks I been trying . Over 1 month. It's almost time til taxes r do have 2 weeks.

User's recommendation: Not to use adp .

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ID
#3463887 Review #3463887 is a subjective opinion of poster.
Location
Buckeye, Arizona
I would not recommend this payroll company to any small business. I thought in the beginning that this company was great they offer benefits and I like the way the payroll was process. The fees were not high but when I stop processing payroll they still charge my...
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ID
#3461731 Review #3461731 is a subjective opinion of poster.
Location
Laplace, Louisiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I cannot believe how terrible ADP is! I am a small business who contracted with ADP to do payroll. They were very responsive when I first signed up. After the first 90 days, they absolutely disappeared. They incorrectly submitted and payed my state taxes which resulted...
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ID
#3453003 Review #3453003 is a subjective opinion of poster.
Loss
$1454
Preferred solution
Full refund
New Reviewer

Cancel service

I canceled my service with adp and I got a call from customer service about payroll being taken out.

User's recommendation: Do not deal with it.

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ID
#3445285 Review #3445285 is a subjective opinion of poster.
Location
Louisville, Kentucky

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