ADP Reviews

Show reviews that mention
service account money payroll customer customer service phone check card people
Filter review
Most helpful review
Bc my company went with your *** company for w2 service, I tried to create an account to get my *** w2 and you say I don't exist and i have no records. Im trying to create it *** I need my w2. Period. Your company blows ***
View full review
View full review
26 comments
#2103427

I loooooove how adp won't load the *** clockin option all the god damn fine.

View more comments
ID
#1188555 Review #1188555 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

I have no been contacted back at all

I'm still waiting to be contacted back by adp I haven't heard from them at all. I can't finish filing my wage claim without the info I need. I'm loosing money right now waiting for this.
View full review
ID
#3271611 Review #3271611 is a subjective opinion of poster.
Location
Oakland, California

Cambio de mi domicilio

necesito norteorteortesfuerzoeumemersocriadoosisen tunpaseo síoloiciaarles por¿What enortevoye naciones tunorteidasuna cunorteCelbrazoIcrofsobreouenejército de reserva Dmibley ancoareoalta definiciónonSuprguerrayo deposiciónitivoTaun mi salario
View full review
ID
#3267017 Review #3267017 is a subjective opinion of poster.
Location
Hyattsville, Maryland
New Reviewer

Vacation and sick time not Accruing

My vacation abs sick time earned has not been added to my weekly time. It's been three weeks. Would someone please be able review and see if there is a glitch in the system. Thank you Sandra Pizarro
View full review
ID
#3266438 Review #3266438 is a subjective opinion of poster.
Location
Taunton, Massachusetts
Preferred solution
I would just like my vacation and sick time adjusted to reflect the updated amount. It’s been three weeks that my time has not been accruing.
New Reviewer

Payroll check not delivered

no direct number to contact or person for employees to contact when human resources are completely incompetant.

User's recommendation: call out incopetance at adp.

View full review
ID
#3266025 Review #3266025 is a subjective opinion of poster.
Cons
  • Run around and deny access to your info
  • Cant access tax change info
  • Direct deposit takes too long
Loss
$434
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I have questions about my account that I can't find by logging in and there is no email contact that I can find for customer support so I gave in and called the recommended customer support number yesterday. Gave up after being on hold just shy of an hour. Today I've...
View full review
View full review
1 comment
#2121007

I've been with ADP's 401K plan for approx. 6 years.

Our company decided to move to another payroll & 401K provider. The funds should have moved over no later than 15 days.. It's been longer then that, and I'm told by our administrator that the funds will rollover to the new 401K in about 3 months. (I looked this up, and it's against the law).

In the mean time, I'm loosing approx. 1,000.00 per day. (The stock market has plunged far deeper than recently, and my 401K barely drops, but normally holds about the same. Something is wrong with this.

I suspect they're pocketing my $$. I'm a single 60 year old female, and I don't have the luxury of being taken advantage of...

If anyone at ADP would answer the phone (I've called many times, and I hold for at least an hour and hang up... There's no email contact) Something needs to be done about this..legally!

ID
#3258635 Review #3258635 is a subjective opinion of poster.
Preferred solution
A call back!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

2 plus hours and counting on hold....and not the first time.

I honestly don't understand how you can run a business making clients wait over 2 hours on the phone for help. That is totally unexpectable.

User's recommendation: DO NOT USE THIS COMPANY.

View full review
ID
#3247432 Review #3247432 is a subjective opinion of poster.
Location
Calgary, Alberta
Service
Adp Payroll Services
Cons
  • Customer service
New Reviewer

They are trying to defraud me due to incompetence

They made a mistake on my payroll taxes and cant reconcile it so the are suing me for their mistake . They are billing me for amounts due to their errors that are not correct.
View full review
ID
#3236727 Review #3236727 is a subjective opinion of poster.
Location
Carson, California
Preferred solution
Deliver product or service ordered
New Reviewer

Adp is trying to defraud me. They have put me into collection and I do not owe them any money

Adp made a mistake in calculations on payroll and now they want to sue me. The have put me in collection.. Cant reach anyone have been working on this with adp for 18 months to no available

User's recommendation: Zero.

View full review
ID
#3236712 Review #3236712 is a subjective opinion of poster.
Location
Carson, California
Preferred solution
Let the company propose a solution
New Reviewer

Need employment records closed business careone

I seem to have 2 log ones I need my password reset for my previous employer which is out of business Careone I ding know what telephone number or email I had that long ago but the user Id us Tcox@ careone My new number is 410429****
View full review
ID
#3224832 Review #3224832 is a subjective opinion of poster.
Location
Baltimore, Maryland
New Reviewer

Pay check

Ive put my paycheck in my account on Saturday and now I cannot get my money until the 22nd because you guys will not pay my paycheck for me
View full review
ID
#3158076 Review #3158076 is a subjective opinion of poster.
Location
North Charleston, South Carolina
Pros
  • Direct deposit
Cons
  • Lack of follow through
  • Poor customer services
Loss
$314
Preferred solution
Deliver product or service ordered
New Reviewer

401k Rollover info

ADP - 401k Rollover info
So frustrated in trying to get 401k roll over to ADP. Employees do not respond to emails and requests. Please get back to me. Thank you.
View full review
ID
#3123958 Review #3123958 is a subjective opinion of poster.
Location
Livingston, New Jersey
Preferred solution
Send the LOA to MetLife and get my rollover taken care of once and for all.
New Reviewer

ADP 401k department.

Trying to get hold of their 401k department is impossible. I have been trying for more than an hour. You just have to sit and wait while the call rings. Customer service is non existent. They do not send out statement balances. Crazy. Very frustrating.

User's recommendation: Be careful.

View full review
ID
#3117447 Review #3117447 is a subjective opinion of poster.
Location
Spring, Texas
Preferred solution
I need details of my 401k balance. I cannot access any details online.
New Reviewer

Employer Accounts are not separated. 3 employers combined could cause problem for W2

My American Airlines employer, my Avis budget employer and my GAT pay stubs are all messed up. American Airlines does not allow me access but found in my Avis budget.My GAT paystubs are found under Avis Budget.Sometimes I cant even access anyone or all three of them under Avis budget set up is inconsistent in it and could cause a problem with my W-2s in January

User's recommendation: Pleas correct for me. Individual accounts please.

View full review
ID
#3115613 Review #3115613 is a subjective opinion of poster.
Location
Fort Worth, Texas
Preferred solution
Separate Accounts for each Employer:

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
So I was in business a short time but each time I needed help it was never the right type of help from ADP customer service reps, and of course the saleswoman the sold me the package complete did not tell me everything I needed to know and after i was in business with...
View full review
View full review
ID
#3090980 Review #3090980 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$5000
Preferred solution
Deliver product or service ordered
New Reviewer

Adp Sucks!!!

Trying to reach this company is an absolute nightmare when you have an issue. This company is the absolute worst when it comes to customer service

User's recommendation: Find another payroll company!!

View full review
ID
#3081497 Review #3081497 is a subjective opinion of poster.
Location
Apopka, Florida
Preferred solution
I would like to get what I already pay for.

Brands Related to ADP

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article