ADP Reviews

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Bc my company went with your *** company for w2 service, I tried to create an account to get my *** w2 and you say I don't exist and i have no records. Im trying to create it *** I need my w2. Period. Your company blows ***
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24 comments
#2064651

I think the subject line of this thread says it all.

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ID
#1188555 Review #1188555 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

Check sent by mistake

One ADP Boulevard Roseland, NJ 07068 United States Dear Mr. Carlos A. Rodriguez 973 974 **** I signed up direct deposit with ADP. Unfortunately without my consent the first check was sent to my home address on 10/7/2021. I have not received it yet and I called Charles Schwab to cancel and they said they cannot cancel, since they cannot see it in their system. Since ADP sent check without my permission, Would you please cancel and confirm company ID is 267 7** **
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ID
#2986808 Review #2986808 is a subjective opinion of poster.
Location
Chicago, Illinois

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New Reviewer

Background delay/loss of employment

The company that recently made me a job offer just withdrew that offer due to ADP taking 2 1/2 weeks and still has not sent background. I have now lost a 45000+ bonuses job because of and I can't get anyone to reply why? Jeana N Hutton
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ID
#2969663 Review #2969663 is a subjective opinion of poster.
Preferred solution
i need my background info

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New Reviewer

CHECK REPLACEMENT (RE ISSUE)

Good afternoon, I want to request if i can please have a check re issued. i believe it to be my check from 05/01/2021-05/15/2021 payroll check number: 6187**** 90-477/1222 thank you
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ID
#2964230 Review #2964230 is a subjective opinion of poster.
Location
Wichita, Kansas

Leave of absence

I had not problem with the issue at all. Amy the representative was very helpful with everything I needed help with.
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ID
#2940330 Review #2940330 is a subjective opinion of poster.
New Reviewer

Uncashed paycheck

I still haven't received my pay check. Not only that, my first check was sort like 15 hrs. I worked for my check and I want what i worked for. It's been 2 months and nothing.
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1 comment
#2072386

Same still waiting on paycheck. Useless company!

ID
#2926770 Review #2926770 is a subjective opinion of poster.
Cons
  • Having my money stolen
  • People are actually trying to make life harder
Loss
$250
Preferred solution
Full refund

Paystub issue

I contacted ADP support for an issue with a paystub question. A former employer used ADP Brazos logistics . When I went the. ADP site Brazos would not pop us site.However my current company I work for popped up on the site Petroleum Distribution. Another company I worked for also popped up called Texas Transeastern. ADP did returned my but could not help in this matter. ADP mention it could be another ADP department.

User's recommendation: Disappointed.

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ID
#2914968 Review #2914968 is a subjective opinion of poster.
Location
Farmers Branch, Texas
New Reviewer

Customer service is horrible, make me wait over one hour

every time I call, nobody answers, make me wait more than 1 hour. They are horrible customer service.

User's recommendation: never.

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ID
#2913004 Review #2913004 is a subjective opinion of poster.
Product
Adp Account
Pros
  • Phone service representatives
  • How it helped me find something worse than my ingrown nail
Cons
  • Cannot deliver
Preferred solution
Price reduction

I need a new check and change my name on my adp account

I need to change my name from john to Jonathan on my adp account. And reissue a new check with my updated name. My official name is jonathan and I couldn't cash my check. Thank you. 508632****
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ID
#2911822 Review #2911822 is a subjective opinion of poster.
Location
Lowell, Massachusetts

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New Reviewer

My coat check

ADP - My coat check
I'm calling to follow upon my pay check for September 17 prior to thatc I called ADPt to inform y'all to not send my direct deposit to my account because my bank account was hacked and some claims were made but not by mec
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ID
#2908562 Review #2908562 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$1511
Preferred solution
Full refund

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New Reviewer

My direct deposit check

I'm calling to follow upon my pay check for September 17 prior to thatc I called ADPt to inform y'all to not send my direct deposit to my account because my bank account was hacked and some claims were made but not by mec it put my account in the negative outrageously so I call adp so they would write me out a paper check cause I work hard for my money and I didnt want the bank to take it for something that I didnt do it was done to me Now adp sent my check to that account specifically after that I was told I will get a paper check but when checks came out in I went to pick mines up all I got was a paycheck stub telling me it was deposit in that account account me it was deposit in the account account
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ID
#2908551 Review #2908551 is a subjective opinion of poster.
Location
Los Angeles, California

Total Frustration

ADP took money from my account without notifying me. I can't get through either by phone, chat or email to find out about it. This has been going on for months. We are one and a half years into Covid-19 When will ADP stop using it as an excuse to not allow customer contact. Don't use ADP
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ID
#2873983 Review #2873983 is a subjective opinion of poster.
Location
Boca Raton, Florida

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New Reviewer

Issue with my pay statement

I have a problem with two of my payments, my problem is that I wrongly entered my data when entering my account number and routing number. Apparently the application detects that the deposit did not enter my bank account and the next day of payment it sends me to collect it by check, however those checks I have not received.
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1 comment
#2061495

"I wrongly entered my data"... End of story.

ID
#2864694 Review #2864694 is a subjective opinion of poster.
Loss
$350
Preferred solution
Full refund
New Reviewer

Worst customer service

I am fighting with AdP over cancelling my health benefits. The customer service is in another country and keeps getting my request wrong. They tell me I cant cancel even tho I sent in all the paperwork they requested. I will quit my job due to adp. The worst!

User's recommendation: Don’t use adp.

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ID
#2854357 Review #2854357 is a subjective opinion of poster.
Location
San Diego, California
Pros
  • No pros found
Cons
  • No client support
  • Nobody knows where payroll went
  • Poor service updated accounts
Loss
$1000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

My new card is not working IS SHOW ERROR FOR THE LAST 5 hrs

I cant login and I cant clock or clock out This is happening all the time and I cant reach my employer I need to get this fix now
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ID
#2840589 Review #2840589 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Loan check is lost

My 401k loan check was sent to an old address and I need somebody to void and send out a new one urgently

User's recommendation: Figure out how to edit your contact info.

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ID
#2820864 Review #2820864 is a subjective opinion of poster.
Pros
  • No pros found
Cons
  • Customer service hours
Loss
$5000
Preferred solution
Deliver product or service ordered

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