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So I was in business a short time but each time I needed help it was never the right type of help from ADP customer service reps, and of course the saleswoman the sold me the package complete did not tell me everything I needed to know and after i was in business with questions she was totally useless and right didn't give a shit.... I guess she got her commission and that was it for her........ I sold my business in NJ, which by the way think long and about opening a business in that state, anyway I sold my business and the buyer was told by the state to escrow monies until they had proof that all taxes including employment tax had been paid...well as per the state they have no documentation that taxes got paid by ADP, seems as though they either lied or didn't do what they had gotten paid to do legally or appropriately or both either way the State has no proof that ADP paid the taxes because they didn't fill out the right NJ forms....the forms I paid ADP to "handle all my employee tax needs".....don't trust this company, don't use this company, think hard before signing anything with them.

User's recommendation: Stay away, hire an CPA.

Monetary Loss: $5000.

Preferred solution: Deliver product or service ordered.

Location: 2744 North 28th Street, Philadelphia, PA 19132

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